Saturday, February 02, 2008

Of Shit at work

Ah, the dangers and perils of working in the private sector? Perhaps in this arena, there are people who are more afraid of challenges, more afraid of people outshining them..

Important lessons learnt perhaps..

I bring to you a piece of history, read on and i assure that you will be entertained:

Her email:
klayhead,

Just to make things clear.

We can confirm with the secured pax, in this case 30 pax – which you did mentioned yesterday.


Cxxh should be able to sign the contact too (for 30 pax) coz we should settle the payment for 30 pax first and the additional charges we can get them to invoice us or get Cxxh to pay using her credit card.


BTW when is your first correspondence with x(vendor)xx? Early/late Jan?


The main reason, no one keep me in the loop nor advise to raise PR/PO or issue payment for this event.


I only get to know about the payment when I pop up the question to you yesterday.


See if you let me know in advance, we can ask finance to issue the 30% deposit and pass the chq to them on the event day itself.


If I’ve been approach earlier from day one I could have advise you accordingly


Definitely there will be a delay in payment process (don’t worry I will keep you in the loop when payment is issued) & nope you are wrong they can issue 2 invoice or receipt upon our request. Ive did this before with other companies with no problems. Sorry to say lah, you are not pushing them hard enough.


An as for the SOP, you should refer to purchasing & finance SOP in (company name) i-net(intranet) for more details coz their SOPs practice thru out (company name).


Anyway no points of arguing as you already left (company name) and since you’ve forward the cost breakdown; I have no choice but to follow up from here.


PS – Cxxh, Mxxxn


Do keep me in the loop when you’re planning for event, in other word let me know when there’s $$/payment involves.


Regards
sxxi


So in response, i concocted this:

Sxxi,

While its not my normal practise to use my private email for work, i shall make an exception this round.

In view of your recent workload increase and all, i deemed it necessary to settle the confirmed cost and seek to settle payment after the event instead of going through the "normal" procedures of getting (company name) to issue 30% deposit and then making payment for a tentative number and again making payment for additional cost. In any case, i doubt the efficiency of the system to provide a cheque within days of confirmation to (vendor), which was last week.

I understand where you are coming from, but bearing in mind your progress and workloads arising from the (some brand) system, i believe and hold firm to my decision not to keep you in the initial discussions with (vendor).

And no, i didn't say that companies are unable to issue 2 seperate invoice, i just meant that SOME companies could have problems. With (vendor name) granting us waiver for deposit as a gesture of goodwill, i didn't find a need to push them hard, i prefer to work closely with vendors to work out the best working relationship, as evident from the decision not to bill us for the additional pax for the workshop.

Since iNet(intranet) has details on the SOP and is practised throughout (company name), perhaps the department should do a thorough review or internal audit as to why there are so many incidents where (my department name) did not follow the SOP.

With your years of service in the department and your role with all payment matters in (my dept name), i'm sure you would have spotted many incidents in which perhaps (my dept name) did not follow the SOP, this could also be a reason why you mention that (my dept name) is "being labelled as not following their SOP"

And yes, since i have left (company name), i would be unable to follow up on the cost breakdown although you seem to sound so reluctant to fulfill the duty and close the loop. Would suggest you approach Cxxxxxxxxe to discuss if you require alternate arrangments.

Lastly, there is no need to keep me in the loop when payment is issued, you can inform Cxxxxxxxxe still she is the Manager in charge of the event. Likewise, Cxxxxxxxe has the liberty to contact me should she require any clarifications. I do not see the value of being informed of an administrative procedure.

Hope our next conversation would not have to arise from work reasons since our relationship as colleagues is officially over.

By way of leaving my private email as an offer of continued friendship with (my dept name), i wish you all the best in your future endeavours.

Regards,
klayhead


*All names of persons, companies, vendors and departments have been modified to protect the identity of the innocent and shield the guilty from public shame
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Some people just don't learn from mistakes

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